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Trailblazer Terence Johnson

Terence Johnson - Vice-President

Scribendi Inc


Chatham, ON
Employees: 150-199
Other Services

 

Scribendi.com provides English language editing and proofreading services to individuals and businesses around the globe. Scribendi.com offers clients on-demand editing and proofreading services 24/7, affordable prices and express turnaround times, customizable corporate services, and cost-effective outsourcing opportunities.

 

How It Began

Scribendi.com was founded in 1997 after our president encountered error-laden press releases as a journalist.

Writers have always needed editors, and our idea was simple: marry technology with creativity to create an automated system to quickly and efficiently connect the two. 

 

 

Challenge

In recent years, we have faced two major challenges. The first is from an economics perspective. Forseeing the problems with the US economy and the fall of the US dollar, we were worried about our dependency on the US market. The second has been managing a growing remote staff. With staff located around the globe, it is imperative to ensure training and ongoing communication be easy and straightforward.

 

 

Solution

In order to predict and overcome these challenges, Terry helped draft a marketing policy that would diversify Scribendi.com’s client base, increasing sales in all markets. He rebased all prices using the International Monetary Fund’s special drawing rights basket of currencies. The basket, which includes the US dollar, the yen, the euro, and the pound sterling, provides stability for Scribendi.com and for our customers.

In order to manage a growing remote staff, instant messaging and our “virtual water cooler” (staff forums) are heavily relied upon.

 

Summary

Innovation and technology play a fundamental role in the success of our online business. In order to grow as a business and maintain a competetive edge, we must create and/or use new technologies. We are looking forward to all of the new and exciting challenges that running a business brings.

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